Sometimes, we can forget that effective leadership isn't about forcing everyone into the same mold. It's about recognizing and nurturing the unique strengths and talents of each individual team member. Everybody has their unique strengths, and each of us grows at different paces. "Leading people where they are" means understanding their working styles, motivations, and skill sets and adapting our leadership approach accordingly. This approach better fosters engagement, maximizes productivity, and ultimately drives greater team success. Here are some thoughts for leading people where they are, which I have found will aid in creating a more dynamic and effective team environment.
Understanding Each Individual
We need to Recognize Diverse Styles: Each team member has their own communication preferences, learning styles, and working habits. Some thrive in collaborative environments, while others are more productive working independently. Some are detail-oriented, while others focus on the big picture. Understanding your team members’ differences and knowing how to guide them to thrive is crucial.
It is Important to Actively Listen and observe: Pay attention to and learn about how our team members work, communicate, and interact. Ask questions, listen to gain understanding, and focus on their behavior. In most cases, actions will speak louder than words. All of this will help to give you valuable insights into individual strengths and preferences.
Where Reasonable, Individualized Communication: There are times when it is necessary to use broad communication styles and methods. However, when feasible, tailor your communication style to each individual. We will find that some prefer direct and concise feedback, while others respond better to a more supportive and encouraging approach. The key is communication. Keep in mind that communication is far more than sharing information. When we show this as a leader, it will resonate with each team member.
Adapting Your Leadership Approach
Strength-Based Leadership: I have found that StrengthFinder is a great tool to help identify each team member's strengths. For whichever tool you use, focus on identifying and leveraging each team member's strengths to create a growing team dynamic. Where reasonable and feasible, assign tasks and projects that align with their skills and talents, allowing each individual to excel in their contribution.
Flexible Work Arrangements: Sometimes, there will be individuals who “hit their groove” at times that are outside of normal business hours. Where possible, offer flexibility in work schedules and locations. In today’s business environment, we often find team members who are “sandwiched”, simultaneously caring for teenage children and aging parents. Creating flexibility can empower team members to work in a way that maximizes their productivity and work-life balance.
Personalized Development Plans: Team members will often thrive when you can guide them in creating individualized development plans that cater to their specific goals and aspirations. Make a path that allows for the provision of opportunities to train, mentor, be mentored, and/or develop skills that align with their individual needs.
Empowering Autonomy: A quote attributed to Steve Jobs is, “It doesn't make sense to hire smart people and then tell them what to do. We hire smart people so they can tell us what to do.” I read this as telling us to give team members autonomy and ownership over their work. Ensure they understand “Commander’s Intent”, then trust them to make decisions and manage their own tasks. This fosters a sense of responsibility, accountability, and accomplishment.
Building a Culture of Transparency
Celebrating Unique Attributes: Embrace each strength displayed by your team and recognize that different perspectives and approaches can lead to better outcomes. Foster a team culture where everyone feels valued, respected, and listened to as they contribute with their unique perspectives and areas of expertise.
Open Communication and Feedback: Encourage open communication. Allow others to contribute ideas that bring a different point of view. Provide regular constructive and positive feedback. Create an environment where team members feel comfortable sharing their ideas.
Team Collaboration: Keep in mind that this is a team. Each person, given the opportunity to collaborate and contribute, helps them grow and strengthens the team. Promote collaboration. Encourage team members to learn from each other and leverage each other's strengths.
Leading people where they are is about a personalized leadership approach. By recognizing individual strengths, adapting your leadership approach, and fostering a culture of transparency, you can empower your team members to thrive and achieve greatness. This benefits the individual and the organization, creating a more dynamic, productive, and successful team.